Shipping & Returns

Shipping

We are happy to offer free shipping on all orders within the Continental U.S.

When Will My Package Arrive?

All orders are shipped via ground service and should arrive within 5-7 business days after your order is processed. Orders are typically processed within 2 business days. If you need your order sooner, you may select an expedited shipping option at checkout at the customer’s expense.

How Can I Track My Order?

Once your order is placed you will receive a email with shipping details and a tracking number.

Do You Ship To My Location?

We currently only offer shipping within the continental U.S. but are hoping to expand to Hawaii and Alaska and internationally soon.

What if my package is lost?

We hope this does not happen! But if your package is lost in transit, please reach out to right away – bluedoorliving@gmail.com. Please note, after an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

Do you ship to P.O. boxes?

We cannot ship to P.O. boxes yet (sorry!)

Returns

We carry pieces we truly love, but understand sometimes returns are necessary.All items are personally inspected prior to shipping. If you are dissatisfied with your item for any reason you may make a return postmarked within 30 days of delivery.

Items must be returned in the original packaging and with a receipt for a refund.

We will not cover return shipping expense. Customers will be responsible for all return shipping charges.

Items must arrive to Blue Door Living undamaged.

A full refund will be processed within 30 days to the original form of payment. The original shipping charge covered by free shipping is non-refundable.

Damages

If your package was damaged in-transit, upon delivery please contact our team immediately at bluedoorliving@gmail.com. A photo is the best way to receive a refund quickly  and ensure future quality care with our shipping providers.Due to the limited quantity of our products, unfortunately, we cannot guarantee a replacement will be in stock. We will do our best to locate a replacement if desired.